At Bliss Tours and Travel Kenya, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or booking our travel services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Travel preferences and booking details
- Payment and billing information
- Passport details, where necessary for travel arrangements
- Any additional information voluntarily provided by clients
We may also collect non-personal information such as browser type, device information, IP address, and website usage statistics to improve our services and website performance.
How We Use Your Information
The information collected may be used to:
- Process tour and travel bookings
- Respond to inquiries and customer support requests
- Customize travel packages and itineraries
- Send booking confirmations and travel updates
- Improve our services and website experience
- Communicate promotional offers and travel information where applicable
- Comply with legal and regulatory requirements
Information Sharing
Bliss Tours and Travel Kenya respects your privacy and does not sell, rent, or trade your personal information to third parties.
We may share necessary information with trusted travel partners, hotels, airlines, transport providers, or government authorities only when required to facilitate your travel arrangements or comply with legal obligations.
Data Security
We take reasonable security measures to protect your personal information against unauthorized access, misuse, disclosure, or loss. While we strive to maintain secure systems, no online platform can guarantee absolute security.
Cookies Policy
Our website may use cookies to improve browsing experience, analyze website traffic, and enhance website functionality. Users may choose to disable cookies through their browser settings if preferred.
Third-Party Links
Our website may contain links to third-party websites for additional travel information or services. We are not responsible for the privacy practices or content of external websites.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data where applicable
- Withdraw consent for marketing communications
Requests can be made by contacting us directly using the details provided on our website.
Updates to This Privacy Policy
Bliss Tours and Travel Kenya reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon posting on the website.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Bliss Tours and Travel Kenya through our official communication channels available on our website.